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Notes For BETA Feedback:
Report issues, request features, share comments.
If you are reporting an issue, please be sure to include a description of the problem as well as information about your environment.
Notes For Event Enquiries:
Please include which event you would like some more information about.
Notes For Feature Requests:
Brief title for your desired feature: How would you like the feature to work?
Why is this feature important to you?
Notes For Product Feedback:
We are always interested in hearing how Fusion products help our customers. If you have a success story you'd like to share with us or the press as a case study or are just interested in sharing your experience with the product please let us know.
Notes For ColdFusion Consulting/Troubleshooting:
Please include a brief outline of your problem. Someone will be in touch with you shortly.
Notes For CF / Flex / Web 2.0 Development:
Please include a brief outline of your requirements. Someone will be in touch with you shortly.
Notes For Quote Requests:
Please include the number of copies you want, which version (eg. FusionReactor, Enterprise or Standard) and which maintenance option (1 year / 2 year) you require
Notes For Purchase Orders:
Please include the number of copies you want, which version (eg. FusionReactor, Enterprise or Standard) and which maintenance option (1 year / 2 year) you require
Please Note: We cannot accept POs for less than $100.
Notes For Direct Contact:
Please include a time when it would be most convenient to call. (Including time-zone.)
Notes For Upgrade Requests:
Please include your key, date of purchase and which new version you are interested in. (eg. FusionReactor 3.5, Enterprise or Standard)
Notes For Bulk Buying Requests:
Please include the number of copies you want, which version (eg. FusionReactor, Enterprise or Standard) and which maintenance option (1 year / 2 year) you require
Notes For Hosting Requests:
Please include the number of servers you would like to have monitored - number of instances - number of VM's
Notes For Educational Discount Requests:
You must be a qualified institution of higher education in the United States and Canada. Please include the name of your Education Institution and the state you are located in. Please include the number of copies you want, which version(s) (Enterprise or Standard) and which maintenance option(s) (1 year / 2 year) you would like.
Notes For Government Discount Requests:
Please include the name of your Government Institution and the state you are located in. Please include the number of copies you want, which version(s) (eg. FusionReactor, Enterprise or Standard) and which maintenance option(s) (1 year / 2 year) you would like.
Notes For Educational Reseller Requests:
You must be a qualified institution of higher education in the United States and Canada. Please include the name of your Education Institution and the state you are located in.
Notes For Government Reseller Requests:
Please include the name of your government organisation.
Notes For Partner Sign-up Enquiries:
Please include your company details
Notes For Miscellaneous Sales Queries:
Please include as much information as possible with your question so we can answer you as quickly and accurately as possible.
Notes For Feature Enquiries:
Please include the name of the feature you are interested in as well as any specific questions you may have.
Notes For Install Enquiries:
Please let us know what aspect of the installation process you have questions about as well as information about the target server. What machine are you installing on? Which operating system? Version etc...
Notes For License Activation Enquiries:
Please let us know what aspect of activation you have a question about as well as what error message you received. Please also include your license key number, what machine are you are trying to activate your license on, and your operating system.
Notes For Support Services Enquiries:
Please include a brief outline of your problem.
Notes For Miscellaneous Support Queries:
Please include as much information as possible with your question so we can answer you as quickly and accurately as possible.
Notes For Other Queries:
Please include as much information as possible with your question so we can answer you as quickly and accurately as possible.
Sales Information: ColdFusion 9
Please include the number of licenses you require, which version (eg. Enterprise or Standard) and if it is for a new license or for an upgrade.
