Feature Focus: Types Of User

Types Of User Account

FusionReactor supports three different types (or levels) of user account:

• Administrators
• Managers
• Observers

Note: FusionReactor does not have individual users with user names and passwords, but three fixed accounts each of which has it's own password.

Administrators

Administrator is the most powerful type of user account in FusionReactor. They are able to access all of the functions available in FusionReactor including (Note: some points are only available on Enterprise Versions):

• Creating and Maintaining New Instances of FusionReactor on a Computer
• Configuring the FusionReactor instances visible to the Enterprise Dashboard
• Configure Crash Protection and all other settings for an instance of FusionReactor
• Managing All User Accounts
• Uploading and Activation of License Keys
• Examine All Request and Metric Data
• Kill Running Requests

Who Should use the Administrator Account?

The Administrator should be used by users who need to create and maintain the instances of FusionReactor on computer, setup and manage the instances that are visible on any Enterprise Dashboard and maintain the user accounts. For example, in hosting environments this account might be used by the hosting company to configure FusionReactor for customers on their application server instances.

Managers

Managers are "Instance Administrators". They Manage or Administer a single instance of FusionReactor. They are able to (Note: some points are only available on Enterprise Versions) :

• Configuring the FusionReactor instances visible on this instance's Enterprise Dashboard
• Add instances visible on this instance's Enterprise Dashboard (if they have the Administrator account password for the instance they wish to add)
• Online and Offline Servers in the Enterprise Dashboard
• Configure Crash Protection and all other settings for this instance of FusionReactor
• Managing Their User Account and the Observer Account
• Examine All Request and Metric Data for this instance

Who Should use the Manager Account?

The Manager account should be used by users who need to manage or administer an application server. For example, in hosting environments this account might be used by the customer's application administrator.

Observers

Observers are only able to view the following information on a specific instance (Note: some points are only available on Enterprise Versions):

• View the Running Request
• View the Request History
• View the Request Log
• View the Enterprise Dashboard
• View the System Metrics
• View the Longest Requests, Slow Request and Longest JDBC Request Reports
• View the Resource Reports and Graphs
• View the Resource Log, Crash Protection Log and JDBC Log
• View the Help and About Information

Who Should use the Observer Account?

The Observer account should be used by users who need to examine the performance and metrics from an application server. For example, in hosting environments this account might be used by the customer's application developers to examine how well the application performs in production.

Enterprise Dashboard

When a user clicks on a link on the Enterprise Dashboard for a monitored server they are transferred to that server instance of FusionReactor with the same level of User account that they are logged in as. For example, this means that a Manager on an instance that is monitoring another instance of FusionReactor, will be granted Manager level access to the other instance of FusionReactor. Read more about the Enterprise Dashboard...