[frs-261] FusionReactor AIR Enterprise Dashboard Clients prior to 1.5 – Update Procedure

We have updated the version of Adobe AIR against which our FusionReactor AIR Dashboard desktop application is linked.

Unfortunately, updating an application linked against previous versions of AIR is not supported by the automatic AIR updater process.

Customers with versions prior to FusionReactor AIR Dashboard 1.5

The FusionReactor AIR Dashboard should be uninstalled prior to installing version 1.5.

Please use your platform-specific uninstaller (for example, Windows 7's 'Programs and Features' control panel) to remove the previous version. The new version should then install correctly.

For future updates, we anticipate the automatic updater being able to handle the procedure.

Issue Details

Type: Technote
Issue Number: FRS-261
Components: FR Enterprise Dashboard Desktop Application
Environment:
Resolution: Fixed
Last Updated: 16/Aug/11 2:16 PM
Affects Version:
Fixed Version: 4.0.0
Server:
Platform:
Related Issues:

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