[frs-155] I have forgotten the login password for FusionReactor. Is there any way to retrieve or reset the password without reinstalling the software?


If you have access to the computer where FusionReactor is installed you can reset the password without uninstalling and reinstalling FusionReactor as follows:

FusionReactor 1 + 2

  1. Find the FusionReactor configuration file (reactor.conf) of the instance for which you want to reset the password.
    For FusionReactor 1.0 this is typically C:FusionReactorconfreactor.conf on Windows or /opt/fusionreactor/conf/reactor.conf on Unix.
    For FusionReactor 2.0 this is typically C:FusionReactorinstance<your instance name>confreactor.conf on Windows or /opt/fusionreactor/instance/<your instance name>/conf/reactor.conf on Unix.
  2. Open the configuration file with an editor and replace the value of the property password with D41D8CD98F00B204E9800998ECF8427E. The resulting line must look like this
    password=D41D8CD98F00B204E9800998ECF8427E
    
  3. Restart the application server, and then you can log in to FusionReactor by hitting return (leave the password blank).
  4. Remeber to set a new password immediately from the FusionReactor menu : Change Password option.

FusionReactor 3, 4 & 5

  1. Find the FusionReactor configuration file (reactor.conf) of the instance for which you want to reset the password. This is typically C:FusionReactorinstance<your instance name>confreactor.conf on Windows or /opt/fusionreactor/instance/<your instance name>/conf/reactor.conf on Unix.
  2. Open the configuration file with an editor and edit the value of the property user.0 with Administrator,Administrator,21232F297A57A5A743894A0E4A801FC3. The resulting line must look like this
    user.0=Administrator,Administrator,21232F297A57A5A743894A0E4A801FC3 
    
  3. Restart the application server, and then you can log in to FusionReactor using the password: admin
  4. Remeber to set a new password immediately from the FusionReactor menu : Change Password option.

Note: If you are resetting the password for the FRAM instance then it's the framd (*nix) / FusionReactor AM Service (Windows) you should be restarting in step 3 above.

Issue Details

Type: Technote
Issue Number: FRS-155
Components: Installer
Environment:
Resolution: Fixed
Last Updated: 10/Oct/13 10:51 AM
Affects Version: 1.0, 2.0, 2.0.3, 2.0.4, 3.0, 3.0.1
Fixed Version: 1.0, 2.0, 2.0.3, 2.0.4, 3.0, 3.0.1, 4.0.0
Server: ColdFusion 6, ColdFusion 7, ColdFusion 8, Flex Data Services, JBoss, JRun 4, LiveCycle Data Services, Tomcat, WebSphere, WebLogic
Platform: Windows XP, Windows 2000, Windows 2003, Linux, Solaris
Related Issues:

FRS-194: After upgrading a FusionReactor 2.0.4 to FusionReactor 3.0.x, I can no longer log in

FRS-321: Forgotten FusionReactor v5 password / Reset FusionReactor v5 password