[frs-211] FusionReactor Setup shows an error dialog on Windows64


On Windows 64 FusionReactor Setup shows an error dialog saying that it cannot start because MSVCR71.dll was not found (see screen shot 1). Clicking on the OK button brings up another dialog saying the the install4j wizard could not find a Java(TM) Runtime Environment on your system (see screen shot 2).

This is a known issue with install4j 3.2 on Windows 64. To install FusionReactor simply click on the Download button on the second dialog, which will download a suitable Java(TM) Runtime Environment from the FusionReactor web site that allows you to proceed with the installation. Once you have downloaded a suitable Java(TM) Runtime Environment you can use the Locate button on the second dialog and choose the java.exe that has been downloaded before if you run FusionReactor Setup again.

Screenshot 1:

Screenshot 2:

Issue Details

Type: Technote
Issue Number: FRS-211
Components: Installer
Environment:
Resolution: Fixed
Last Updated: 20/May/09 5:14 PM
Affects Version: 3.0, 3.0.1
Fixed Version: Pending
Server: ColdFusion 6, ColdFusion 7, ColdFusion 8, Flex Data Services, JBoss, Jetty, JRun 4, LiveCycle Data Services, Railo, ServletExec, Tomcat, WebSphere, WebLogic
Platform: Windows x64
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