[frs-45] Why can’t I upload my license file (using Firefox)?


It seems as if Firefox sometimes chops the license file when uploading it. In this case you can see a message like the following in your FusionReactor log file:

INFO TLCLicenseManager: Problems analyzing the license file:

javax.crypto.IllegalBlockSizeException: Input length must be multiple of 8 when
decrypting with padded cipher
at com.sun.crypto.provider.SunJCE_h.b(DashoA12275)
at com.sun.crypto.provider.SunJCE_h.b(DashoA12275)
at com.sun.crypto.provider.SunJCE_ae.b(DashoA12275)
at com.sun.crypto.provider.PBEWithMD5AndDESCipher.engineDoFinal(DashoA12275)
at javax.crypto.Cipher.doFinal(DashoA12275)
at com.intergral.lm.tlc.P.A(Unknown Source)
at com.intergral.lm.tlc.E.B(Unknown Source)
at com.intergral.lm.tlc.E.A(Unknown Source)
at com.intergral.fusionreactor.H.C.A(Unknown Source)
at com.intergral.fusionreactor.B.J.A(Unknown Source)
at com.intergral.fusionreactor.B.J.A(Unknown Source)
at com.intergral.fusionreactor.L.C.A.A(Unknown Source)
at com.intergral.fusionreactor.L.C.A.B(Unknown Source)
at com.intergral.fusionreactor.N.A.A(Unknown Source)
at com.intergral.fusionreactor.N.D.run(Unknown Source)
at com.intergral.fusionreactor.L.B.B$_B.run(Unknown Source)

Workaround:
Try to upload the license from a different browser. With IE this error has never been reported.

If you have experienced this error we would be very happy if you could send us the version number of Firefox as well as the list of extensions installed.

Issue Details

Type: Technote
Issue Number: FRS-45
Components: FusionReactor Settings
Environment:
Resolution: Fixed
Last Updated: 28/Aug/08 1:01 PM
Affects Version: 2.0
Fixed Version: 2.0
Server:
Platform:
Related Issues:

FRS-204: Safari web browser fails to upload license

FRS-198: Problems with installing or activating a license