What do you like best?
Comprehensive list of features that help pinpoint the source of problems when you face server problems.
What do you dislike?
Somewhat expensive VS built in coldfusion monitor but worth every penny!
What problems are you solving with the product? What benefits have you realized?
It would often take a lot of trial and error when a problem arose, but with the help of fusion reactor it take a lot of the guesswork out of the way to help fix problems fast.