[frs-337] FusionReactor Desktop AIR App with Roaming Profiles

Roaming Profiles

A roaming user profile is a concept in the Microsoft Windows NT family of operating systems that allows users with a computer joined to a Windows Server domain to log on to any computer on the same network and access their documents and have a consistent desktop experience, such as applications remembering toolbar positions and preferences, or the desktop appearance staying the same.

Unfortunately many applications have problems when the roaming profile is configured to be on a UNC network path.

Some which are documented on the wikipedia page : http://en.wikipedia.org/wiki/Roaming_user_profile#Redirection_limitations_of_UNC_paths

FusionReactor Desktop AIR App with UNC Paths

FusionReactor Desktop AIR App cannot handle UNC paths, we regret to say that the FusionReactor Desktop AIR app isn't supported on Windows systems where the AppData folder is stored in a UNC location.

If the app is running in such an environment, when the user presses login, the "logging in" message will pop up and then disappear again. If the login button is clicked again, the progress pop up will appear and won't disappear again.

This typically occurs on those systems which are connected to a Windows domain using the pre Windows 2000 style domain selection (where the domain is specified separately to the logon name) and where the user profile is a roaming profile (with all the user data actually being stored on the server).

This issue doesn't seem to occur on the computers registered to the domain using the newer system where the domain is appended to the username with an @ between them (available on Server 2008 R2+ and Windows 7+)

Issue Details

Type: Technote
Issue Number: FRS-337
Components: FR Enterprise Dashboard Desktop Application
Resolution: Fixed
Last Updated: 01/Dec/14 4:45 PM
Affects Version:
Fixed Version: Pending
Platform: Windows XP, Windows 2000, Windows 2003, Windows Vista, Windows x64, Windows 7, Windows 2008
Related Issues:

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