[FRS-410] FusionReactor 6.2.5 – Instance Manager installation issue

Introduction


In the latest version of FusionReactor 6.2.5, a number of customers have reported issues with regards to the installation process of a FusionReactor instance via the Instance Manager. The issue occurs when you try to install a ColdFusion server via the Instance Manager. During the end of the process, you will receive an error message indicating that you haven't been able to install the FusionReactor instance due to permission issues. See screenshot below.

Additionally, if you are using a Windows machine and if you attempt to restart the server via the Windows services, you will get the following error message.

More details


For the time being, the issue was spotted with ColdFusion 11, 2016 and most commonly on Windows environments.

More details about the issue: The development team believes that the issue is closely related to the coexistence of the FusionReactor debug library (frjvmti_x64.dll), with the Xdebug and/or the jdwp (Java Debug Wire Protocol) in the JVM arguments file.

Please note that in case you are using -Xdebug -Xrunjdwp:transport=dt_socket,server=y,suspend=n,address=5005 argument, you will not be able to install a FusionReactor instance via the Instance Manager.

Workaround


A possible workaround are the following options;

  1. Have the jdwp argument first (-agentlib:jdwp=transport=dt_socket,server=y,suspend=n,address=8000) and afterwards the FusionReactor debug library argument (-agentpath:C:/FusionReactor/instance/cfusion.cf2016/frjvmti_x64.dll). An example of the JVM arguments file will look like the screenshot below.
  2. Rollback FusionReactor to 6.2.4 version until the fix will be available.

If you have further questions about the issue, please feel free to contact the FusionReactor Support Team support@fusion-reactor.com

Issue Details

Type: Technote
Issue Number: FRS-410
Components: FRAM, Instance Manager
Environment:
Resolution: Fixed
Last Updated: Today 2:13 PM
Affects Version:
Fixed Version: 6.2.6
Server:
Platform:
Related Issues:

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