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Welcome to FusionReactor Support

Select a topic area below to quickly find the answers you need

Contact Support

Support Plans

  • Support

  • Support

  • Telephone Support
  • Remote Diagnostics for FusionReactor Cloud
  • Authorised Contacts
  • Response Time - Critical Tickets
  • Response Time - Standard Tickets
  • Annual Health Check
  • Support for previous 2 versions
  • Telephone Support
  • Email Support
  • Chat Support
  • Portal Support
  • Support Forum
  • Support for current version

  • StandardIncluded with Standard and Developer licenses

  • $9month$13.5

  • Telephone Support
  • Remote Diagnostics for FusionReactor Cloud
  • 1
    Authorised Contacts
  • 10 Hours
    Response Time - Critical Tickets
  • 10 Hours
    Response Time - Standard Tickets
  • Annual Health Check
  • Support for previous 2 versions
  • Telephone Support
  • Email Support
  • Chat Support
  • Portal Support
  • Support Forum
  • Support for current version
  • Sign Up

  • PremiumIncluded with Enterprise and Ultimate licenses

  • $24month$36

  • Telephone Support
  • Remote Diagnostics for FusionReactor Cloud
  • 4
    Authorised Contacts
  • 4 Hours
    Response Time - Critical Tickets
  • 10 Hours
    Response Time - Standard Tickets
  • Annual Health Check
  • Support for previous 2 versions
  • Telephone Support
  • Email Support
  • Chat Support
  • Portal Support
  • Support Forum
  • Support for current version
  • Sign Up

Consulting

If you have issues related to your application/environment not specifically related to FusionReactor, our support service will not be able to assist you.

We do however have a dedicated consulting service available for this.

Visit Consulting