Support Plans
Support
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Support
- Remote Diagnostics for FusionReactor Cloud
- Authorised Contacts
- Response Time - Critical Tickets
- Response Time - Standard Tickets
- Support for previous 2 versions
- Telephone Support
- Email Support
- Chat Support
- Portal Support
- Support Forum
- Support for current version
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StandardIncluded with Standard and Developer licenses
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$9month$13.5
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Remote Diagnostics for FusionReactor Cloud
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1Authorised Contacts
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10 HoursResponse Time - Critical Tickets
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10 HoursResponse Time - Standard Tickets
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Annual Health Check
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Support for previous 2 versions
-
Telephone Support
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Email Support
-
Chat Support
-
Portal Support
-
Support Forum
-
Support for current version
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PremiumIncluded with Enterprise and Ultimate licenses
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$24month$36
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Remote Diagnostics for FusionReactor Cloud
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4Authorised Contacts
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4 HoursResponse Time - Critical Tickets
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10 HoursResponse Time - Standard Tickets
-
Annual Health Check
-
Support for previous 2 versions
-
Telephone Support
-
Email Support
-
Chat Support
-
Portal Support
-
Support Forum
-
Support for current version