[frs-336] Manually activating an expired subscription license


Background

Users with v5.0.0 through v5.1.0 of the FusionReactor software with a manually activated subscription license (where you copy & paste a large activation string to our licensing portal) may be unable to re-activate their software after a renewal.

Reason

The problem is that you will no longer see the Activate button on the top-right of the About page which would normally trigger a manual (re-)activation.

Resolution / Workaround

This should no longer be an issue in v5.1.1 onwards.

If you have an earlier version, you can work-around the problem by going to the following URL in your browser:

http://127.0.0.1:8088/fusionreactor/findex.htm?p=odlManual

Note: Ensure you change the hostname/port in the above URL to match your server.

Issue Details

Type: Technote
Issue Number: FRS-336
Components: License + Activation
Environment:
Resolution: Fixed
Last Updated: 02/Apr/14 5:54 PM
Affects Version: 5.1.0
Fixed Version: 5.1.1
Server:
Platform:
Related Issues: